Observe
The agent reads the page the user is already on, so it works against the live screen rather than a separate integration that has to be built and maintained.
Embedded Agents · Universal browser extension
A managed browser extension that puts a governed agent on the page your team is already working in—including the internal tools that will never get an API. It points at nothing but your own deployment.
Universal
Works on any web application
No API needed
Reaches systems integrations cannot
Customer-hosted
Only talks to your deployment
Governed
Your identity, models, and audit trail
Air-gap ready
No external network dependency
How it works
The agent reads the page the user is already on, so it works against the live screen rather than a separate integration that has to be built and maintained.
It proposes the next step against your approved models and your published workflows, with the reasoning visible in the side panel.
With the user's go-ahead it fills fields, clicks controls, and moves through the flow in place—then hands control back.
Why universal matters
Every organization has systems that matter and cannot be integrated—too old, too locked down, or owned by someone else. The browser is the one place they all still meet.
WHERE IT PAYS OFF FIRST
Pick a high-volume, multi-screen task in a system you cannot change. That is where removing the clicking and re-typing shows up fastest, and it needs no work from the team that owns the application.
What makes it safe to deploy
The extension's only network destination is your Agentic Command Center deployment. No third-party AI service, no external analytics, no content delivery calls—assets ship inside the package.
It uses the same approved model connections as every other L2H surface, so changing providers is configuration rather than a new tool.
The agent is an assistant on the page, not an unattended robot. The user stays present and can stop it at any point.
Administrative control
Common questions
Chromium-based browsers, including Chrome and Edge. It installs as a standard managed extension, so it fits the distribution and policy tooling your organization already uses.
No. The extension communicates only with your own Agentic Command Center deployment, which runs in your cloud account or data center. There is no external AI service in the path and no telemetry endpoint.
The ServiceNow implementation is purpose-built for that platform and carries deeper native context and a platform-specific evaluation suite. The browser agent is the universal option: it reaches anything in a browser tab, which is where the systems without an integration story live.
It is built for them. Because the package carries its own assets and points only at your deployment, it suits high-assurance and air-gapped patterns where outbound internet access is not available.
One backbone, three surfaces
ServiceNow and VS Code get purpose-built depth in their host. The browser agent covers everything else. All three run on the same customer-hosted foundation.
Bring the system nobody can integrate